Orders can be placed online, in store, through our mail order department or By Post.

If you wish to order online, please Click here to access the online catalogue and browse our products at your leisure.

Click here to download the Order Form.

Alternatively, orders can be placed with your local store. We have over 200 UK stores and all store locations can be found by clicking here.

If you wish to order by post please print and complete the order form (Click here). Please forward your completed order form, along with payment details, to the following address:

Orders can also be made by telephoning our friendly advisors on 0871 230 2301. Lines are open between 8am and 8pm Monday to Friday, 10am until 8pm on Sundays. (Calls may be recorded or monitored. Calls cost 10p per minute plus network extras).

Before ordering, please take some time to review the terms and conditions as they contain important information. These can be found by clicking here or alternatively, in the back of your Laura Ashley catalogue.

Customers ordering online, will be sent an email-containing acknowledgement of the order placed. Orders for Made to Order Upholstery products and Furniture will be confirmed in writing.

To help visualise how different fabrics and wallpapers will work in your home, you can pick up a wide range of free swatches from our stores. All fabrics and wallpapers are also available to view on our website by selecting the appropriate link.

To order up to eight free swatches of fabric or wallpaper, or up to 4 free swatches of leather, to be sent direct to your home please call our customer services on 0871 230 2301. (Please note that calls may be monitored or recorded. Calls cost 10p per minute plus network extras).

Once products have been assigned or despatched, you may return them within 28days of receipt of delivery. Orders cannot be cancelled once products have been assigned however the may be returned following receipt as detailed above.

If you need to amend or cancel your Made to Measure, Furniture or Upholstery order, you may only do so up to 48 hours after you have placed the order. Please contact Customer Services on 0871 983 5999.

After 48 hours, we reserve the right to charge you for any costs, which we are likely to incur due to the amendment or cancellation of your order. This charge shall not exceed 25% of the value of the products cancelled or amended.

Furniture and Non Made to Order Upholstery can be cancelled or returned up to 7 days after receipt if ordered exclusively via distance communication.

Need help? Contact our customer service team by clicking here