Payment

Payment

How can I pay?

  • We accept all major credit and UK debit cards, Visa Card, MasterCard, Delta, Maestro, Solo, Visa Electron, American Express, Laura Ashley Account Card and Paypal.
  • Payment is made at the Internet check out, which can be accessed through your Internet shopping bag icon.
  • Remember, you can still change your mind at the checkout as to whether you wish to continue with the purchase.

Interest Free Credit

If you think that creating your dream home may seem out of reach, our Interest Free Credit options* may be the perfect solution to suit both you and your budget. It allows you to spread the cost of your payments over 6 months (for all purchases over £600, after discount) or 12 months (for all purchases over £1200, after discount).

Affordable luxury couldn't be easier, so achieving your dream home could become a reality today.

EXAMPLE OF A 6 MONTH CONTRACT
0% APR
INTEREST RATE (FIXED) 0% P.A
CASH PRICE / TOTAL AMOUNT PAYABLE £600
MINIMUM 20% DEPOSIT £120
LOAN AMOUNT £480
DURATION OF AGREEMENT: 6 MONTHS
6 MONTHLY PAYMENTS OF £80
REPRESENTATIVE EXAMPLE OF A 12 MONTH CONTRACT
REPRESENTATIVE 0% APR
INTEREST RATE (FIXED) 0% P.A
CASH PRICE / TOTAL AMOUNT PAYABLE £1,200
MINIMUM 20% DEPOSIT £240
LOAN AMOUNT £960
DURATION OF AGREEMENT: 12 MONTHS
12 MONTHLY PAYMENTS OF £80

* Terms and conditions apply, Ask in-store for details. Credit, subject to age and status, is provided by Santander Cards UK Limited. Registered office: 2 Triton Square, Regent's Place, London NW1 3AN. Registered in England and Wales. Registered number: 1456283. Laura Ashley Limited acts as a credit intermediary and offers credit products exclusively for Santander. Registered office 27 Bagleys Lane, Fulham, London, SW6 2QA. Registered in England. Registered number: 531301.

What currency may I use when making an online purchase?

  • We only accept Pounds Sterling (£) on all transactions made.
  • If you are paying with an international credit or bank payment card, you may be subject to an additional administration/handling fee and/or any other charges that may apply by the credit card company or bank who will also determine the currency conversion rate applicable at the time of the transaction.
  • We are unable to provide any guidance on currency conversion and card charges that may apply.

When do I give my payment details?

  • Payment is made at the 'Order Summary' page, which can be accessed through your Internet shopping bag icon. You can still change your mind at this stage.
  • Payment is only made when you click to 'Place your Order'.

When will I be charged?

  • The full purchase price will be charged to your card upon placement of your order.

Gift Cards

  • A Laura Ashley Gift Card provides a prefect present or show of appreciation for any occasion.
  • Gift Cards can be bought instore and online. Please click here to view our store locations, or click here to buy online.
  • Gift Cards can be purchased in either Euros or £ Sterling and can be used in any of our stores, but they cannot be redeemed online.
  • If you already have a Gift Card, click here to check your balance. Alternatively, please contact us on 0871 223 1300 (Calls cost 10p per minute plus network extras but may cost more from a mobile phone)
  • Please note that Laura Ashley Gift Cards are available from £1 to £1000 and are valid for 18 months.
  • Laura Ashley cannot be held responsible for Gift Cards, once activated, which are lost, stolen. Lost, stolen or damaged Gift Cards cannot be replaced.
  • Terms and conditions apply.

What is the helpline number for online Gift Card purchases?

  • With regard to online purchases of Laura Ashley Gift Cards, you can contact us via e-mail at or call our helpline on 0871 200 1597 Mon-Fri, 9am - 5pm. (Calls cost 10p per minute plus network extras but may cost more from a mobile phone)
  • Please quote your order number when you contact us.

VAT Refunds

  • If a VAT refund is required, please ensure that you telephone us on 0871 983 5999 (Calls cost 10p per minute plus network extras but may cost more from a mobile phone) or alternatively, email by clicking here
  • Please note that VAT refunds are made by cheque only.
  • In order to assist us, please obtain a proof of shipping for the goods, proof of residency may be requested where applicable.


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