Ordering

Ordering

Placing your first order

For delivery in the UK

  • Online - Please click here to start shopping.
  • Mailorder - Orders can also be made by phoning our friendly advisors on 0333 202 1196. Lines are open between 8am and 8pm Monday to Saturday, 10am until 8pm on Sundays. (Calls may be recorded or monitored. Calls are charged at national landline rate. Please check your phone service provider for details).
  • In Store - We have over 200 UK stores. Click here to view all store locations.

  • For delivery outside of the UK

  • Online - Please click here to start shopping.
    Before browsing, please ensure you have selected your delivery country from the menu at the top right-hand corner of your screen (or by clicking the menu button if using a tablet or mobile). Once you have created your account, the delivery country will be automatically selected.
    If you wish to have an order delivered to another country, simply create another account using an alternative email address.
  • In Store - We have stores all around the world. Click here to view all store locations.

  • Before ordering, please take some time to review the terms and conditions as they contain important information. These can be found by clicking here or alternatively, in the back of your Laura Ashley catalogue.

    Will I receive confirmation of my order?

  • Customers ordering online will be sent an email containing acknowledgement of the order placed.
  • Upholstery and Furniture orders will be confirmed in writing.


  • Can I order fabric and wallpaper swatches?

  • To help visualise how different fabrics and wallpapers will work in your home, you can pick up a wide range of free swatches from our stores.
  • In the UK, to order up to eight free swatches of fabric or wallpaper, or up to 4 free swatches of leather, please call our customer services on 03332 008 009. (Please note that calls may be monitored or recorded. Calls are charged at national landline rate. Please check your phone service provider for details).
  • International Requests - It is not currently possible for customers outside of the UK to order wallpaper or by-the-meter fabric samples. You can, however, order samples of the fabrics used to upholster our sofas & chairs or to make our made to measure curtains and blinds (see individual product pages).
  • Order your complimentary Home catalogue (UK only)

    Order your FREE copy of our beautiful Home catalogue, which is always full of exciting and innovative ideas for your home.

  • Online: go to our homepage, scroll down to the black banner, click on Order Catalogue and simply fill in the form.
  • By phone: please call 0333 202 1196 (Monday - Saturday 8am to 8pm Sunday 10am to 8pm). Please note that calls may be monitored or recorded. Calls are charged at national landline rate plus network charges. Please check your phone service provider for details.
  • Customers outside of the UK Unfortunately, we are currently unable to send free copies outside of the UK. But you can browse our latest Home catalogue by clicking here