- We aim to deliver your order within 7 - 10 working days of accepting your order however delivery times cannot be guaranteed.
- We will send you an email once your order has been dispatched from the warehouse, containing details on how to track your order online.
- Please note that large orders may be despatched separately.
If you have not received your order within the above time-scale please leave 7 days before contacting our customer service team to investigate the non-arrival.
Should you need any further information you can call our customer service team on 03332 008 009 (Please note that calls may be monitored or recorded. Calls are charged at national landline rate plus network charges. Please check your phone service provider for details.) or you can Email our Customer Service team by clicking here
Made to Measure Curtains & Blinds
- When placing an order for made to measure items you will be provided with an estimated due date. This due date incorporates the time required to manufacture your items. Please be aware that this date is only a guide.
Made to Order Furniture & Cabinet
- When ordering Made to Order products, each item will have it's own lead-time. When ordering several Made to Order items please note that the estimated date for delivery will be that latest date for all items ordered. Our delivery department will contact you to arrange a suitable date for the arrival of your order, subject to availability.